Partner: HAEFA

HAEFA and Better Shelter

The NGO HAEFA (Health and Education for All) runs two primary healthcare centres inside extended Better Shelter units in the Kutupalong and Balukhali camps, where four full-time medical doctors and eight healthcare workers provide free-of-charge medical services, between 9AM and 4PM, six days per week. The team provides treatment to patients using a custom built electronic medical records system, optimized to operate in a paperless process under limited power conditions, while being highly effective in capturing patient data and allowing doctors to provide patients with long-term, follow-up care. As part of an upgrade program of the facilities in June 2018, the temporary bamboo structures which accommodated the clinics were replaced with Better Shelter units. Five standard units were used to form two extended structures, and a storage unit of standard size (17.5 m2).


A series of crackdowns on the Rohingya people in the Rakhine state in Myanmar in August 2017 led hundreds of thousands to flee to neighbouring countries. A majority has fled to Bangladesh, where they have sought protection from death, extreme violence and oppression. More than 700,000 people live in difficult conditions with little food, shelter and cooking fuel. Many suffer from health problems including respiratory diseases, high blood pressure, skin diseases and diarrhoea as a result of drinking dirty water.

Order Information

Location Cox’s Bazar, Bangladesh

Implementation Jun 2018

Number of units 10

Purpose Clinics