VALUES AND PRINCIPLES

Everyone has the right to a safe and dignified life. This guides everything we do. 

Home is a human right

A safe home is the foundation for recovery. Even when temporary, it is a place to plan ahead, reconnect with family, seek work, and begin to heal. Good shelter design empowers residents to build, adapt, and improve their space themselves. Shelter is not a fixed product but a process that should evolve sustainably across different phases of displacement, cultures, needs, and contexts. And to create lasting impact, we rely on strong and strategic partnerships.


The humanitarian imperative

We stand in solidarity with people displaced by conflict and disaster. Guided by humanitarian values, we work to protect the most vulnerable and ease their suffering through strong partnerships.
Humanity

Human suffering must be alleviated wherever it is found, with particular attention to the most vulnerable.

Neutrality

Humanitarian aid must not favour any side in armed conflicts or other disputes.

Impartiality

Humanitarian aid must be provided solely on the basis of need, without discrimination.

Independence

Humanitarian objectives must be autonomous from political, economic, military or other bias.

Our organisational values

Be nice

We treat everyone with respect, support each other, and build strong partnerships.

Assume responsibility

We act with integrity, follow through, and step up when things need to be done.

Stay curious

We keep learning, improving, and finding better ways to serve displaced people.

Ethical framework

Our code of conduct, upheld everyday by our team.

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