Technical support
Whether deploying shelters in disaster or conflict responses, camps or urban settings, we support partners during the planning, implementation and maintenance.
Design and planning
Project resource and time planning
Design and 3D visualisation
Fire safety and risk mitigation
Ground preparation and anchoring
Climatic adaptation
Wind resistance and risk mitigation
Maintenance
Capacity building
Training
Installation support
Technical troubleshooting
Local material upgrade
Assurance
Quality control
Monitoring and evaluation
Project communications
Training of trainers (ToT)
Online and onsite training
Length: two hours to two days, depending on program
Format: onsite or via video
Participants: four to 20 depending on format
Language: English, Arabic, French, Spanish
Customised support
Assembly support, quality checks, troubleshooting, modifications, and maintainance before, during and after implementation via chat groups and video calls.
What our partners say
Syria, Watan Foundation
“Better Shelter was supportive of Watan in preparing and processing the executive details, as well as training the field teams and support them during implementation. Their support had the greatest impact in accelerating the units shipping and convoy it to Turkey, and Syria.”
Nader Alali, Shelter/ NFI Program Manager
Ecuador, Agroapoyo S.A.
“Working with Better Shelter was very easy. They were always willing to help us, even though we are in different time zones. I would recommend working with Better Shelter, not only because of their great product, but because of all the support and help at every stage.”
Edgar Narváez, Projects & Innovation Manager
Pakistan, Aga Khan Health Service
“We procured some units for remote northern areas of Pakistan as a test case. These were required to set up field hospitals to address the sudden rise in Covid cases. Better Shelter made installation of these very easy by providing online training to the field engineering staff.”
Amir Jivraj, Global Lead Capital Works
Syria, Maram Foundation
“I especially appreciate that Better Shelter kept us updated on all steps of the RHU installation and gave us the opportunity to participate in the RHUs improvement sessions through conducting very useful and interesting training in Gaziantep-Turkey.”
Tammam Dubel, Programs Manager
USA, The Other Ones Foundation
“Working with Better Shelter could not have been easier! Their commitment to listening and creative troubleshooting have been key in our ability to pursue our mission of building a future where all people experience shelter, opportunity, and support. We empowered our community members to learn to build with Better Shelter and now have an entire team of specialists caring for and maintaining these structures.”
Jared Slack, Director of Relationships & Giving
We are here to help
Project assessment, fire safety, thermal comfort, modularity and faster implementation.